Welcome to Neat Feet Podiatry Care

At Neat Feet Podiatry Care, we’re thrilled to welcome you to our practice. Whether you're here for expert care, treatment or advice, we want to ensure your visit is comfortable and informative. Here's what you need to know before your first appointment.

how to book

NEXT STEPS

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Once you’ve completed these steps, you’re all set — we look forward to welcoming you to Neat Feet Podiatry Care soon.

NEED TO RESCHEDULE?

To change or cancel your booking, click the ‘Cancel Appointment’ link in your confirmation email. You may reschedule any time up to the day before your appointment.

Please note:

  • Less than 24 hours’ notice may incur a cancellation fee

  • Same-day cancellations are subject to the full appointment fee

What to Expect at Your First Visit

Your first appointment is all about understanding your needs and creating a tailored treatment plan to help you feel your best. We’ll take the time to assess your concerns, discuss your medical history, and determine the best course of action to address your foot and ankle health.

Depending on your condition, your visit may include:

  • A thorough foot and lower limb assessment.

  • Gait analysis (how you walk and move).

  • Medical history review

  • Skin and nail treatment

  • Discussions about your lifestyle and how it may impact your foot health.

  • A personalised treatment plan, which may include advice, therapies, or orthotics.

What to Bring to Your Appointment

To help us provide the most accurate and effective care, please bring the following items based on the type of appointment you’ve booked:

1. Skin & Nail Appointment

  • Easy-to-remove shoes for convenience during the assessment.

  • An updated list of any medications you are currently taking.

2. Biomechanical Appointment

  • Your day shoes (e.g. work or school shoes).

  • Your exercise shoes (e.g. sneakers, runners).

  • Your house shoes/slippers, if worn.

  • Wear comfortable, easy clothing such as shorts and a T-shirt or workout wear. This will allow us to easily assess your gait.

  • Avoid excessively loose-fitting clothing or dresses which can obstruct gait assessment.

  • Avoid jeans or fitted / tight trousers that may restrict movement during assessment

3. Preparing for Your Visit

To make the most out of your appointment:

  • Ensure you have already completed your "New Patient Form", which is sent to you via text or email, with a link to complete online.

  • Be ready to discuss your concerns and goals for treatment.

  • Have any previous podiatry records, recent scans, referrals, or relevant medical history at hand, if available.

4. Payment Options

At Neat Feet Podiatry Care, we offer flexible payment options to suit your needs. We accept EFTPOS and credit card, with HICAPS available for on-the-spot private health fund claims. For information on whether your treatment or orthotics are covered by insurance, it is best to contact them to enquire prior to your appointment, as each individual's cover will be unique to their situation.

Your Comfort, Our Priority

We understand that visiting a podiatrist can sometimes feel a little overwhelming, especially if you’re not sure what to expect. Rest assured, you’re in great hands. Fiona, our experienced podiatrist, is here to make your visit as smooth and comfortable as possible.

TESTIMONIALS

What Clients Have to Say

These reviews reflect patients' personal opinions and experiences and are not an endorsement of clinical outcomes. They are not solicited or curated by Neat Feet Podiatry Care. The information provided by reviewers is their own, and does not represent professional advice. Individual results may vary, and this should not be taken as a guarantee of specific outcomes. For accurate information about our services, please contact us directly

Book Your Appointment Today

Taking care of your feet is one of the best investments you can make in your overall health. Whether it’s your first visit or you’re returning for continued care, we look forward to helping you get back on your feet.

Ready to take the next step? Click the button below to book your appointment online today, or call us at 0424 712 177

FAQs for New Patients

Do I need a referral to see a podiatrist?

No, you don’t need a referral to book an appointment. However, referrals may be required if you’re visiting under a Medicare Chronic Disease Management Plan, or other specialised referral.

How long does the first appointment take?

Most initial appointments take around 40 minutes, depending on the complexity of your condition.

Can I bring a family member or friend?

Absolutely! If you’d like someone to accompany you for support or assistance, they’re more than welcome.

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